Tracker › CRM
Salesforce + Claude / ChatGPT
Salesforce Hosted MCP Servers became generally available on April 29, 2026 for Enterprise Edition orgs and above. An admin turns on a server and registers an External Client App. Then Claude, ChatGPT or another MCP client connects with per-user OAuth. There's also a separate Agentforce Sales app in ChatGPT's directory.
Every field below was confirmed in vendor docs on Oct 28, 2026.
| Category | CRM |
|---|---|
| Built by the vendor? | Yes |
| Claude | Custom connector (paste URL) Add a custom connector with your org's hosted MCP server URL and the External Client App's consumer key. Salesforce lists Claude as a tested client. |
| ChatGPT | Directory app/plugin The Agentforce Sales app appears in OpenAI's app directory (beta). The hosted MCP servers also work with ChatGPT through developer mode and connectors. |
| Setup type | Directory listing |
| Read-only or read/write | Read/write The SObject tools read, create, update and delete records, and they respect field-level security and sharing rules. Salesforce suggests starting with the read-only platform/sobject-reads server. |
| Admin setup needed? | Yes An admin turns on a server under Setup > API Catalog > MCP Servers and creates an External Client App with the mcp_api and refresh_token scopes. Connected Apps can't be used. |
| Plan / requirements | Enterprise Edition or above. Salesforce says hosted MCP servers are meant for customers with Flex Credits, and usage may be billed. The Agentforce Sales ChatGPT app has its own edition and add-on requirements. |
| MCP / connector URL | https://api.salesforce.com/platform/mcp/v1/platform/<server-name> (sandbox URLs use /sandbox/) |
| Last verified | Oct 28, 2026 |
Sources
- Salesforce Developers: Hosted MCP Servers, Get Started
- Salesforce Developers Blog: Hosted MCP Servers are GA (Apr 29, 2026)
- Salesforce Developers: Connect MCP clients
- OpenAI: Agentforce Sales app
Vendors change these integrations often. Always check the vendor's docs before you roll anything out to your team. See a mistake? Tell us.
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